Renewal of SLA Support Services Contract for IT Hardware Equipment at FBR Data Centers Islamabad & Karachi

The Pakistan Revenue Automation Pvt Limited is inviting bids for the renewal of the SLA Support Services Contract for IT Hardware Equipment at FBR Data Centers located in Islamabad and Karachi. This procurement is planned for the fiscal year 2026-27 and aims to ensure continued support and maintenance of critical IT hardware infrastructure. Items being procured: - SLA Support Services Contract for IT Hardware Equipment at FBR Data Centers Islamabad - SLA Support Services Contract for IT Hardware Equipment at FBR Data Centers Karachi The scope includes comprehensive support services for IT hardware, ensuring operational efficiency and minimizing downtime at the Federal Board of Revenue's data centers. Eligible bidders must be registered on the EPADS v2.0 platform and comply with the Public Procurement Rules, 2004. Bidders are required to submit a bid security in the form of a Pay Order or Bid Securing Declaration as per the bidding documents. Bids will be accepted only through the e-Pak Acquisition and Disposal System (EPADS) v2.0 portal. The deadline for submission is Tuesday, November 3, 2026, at 03:00 PM, with bid opening scheduled for the same day at 03:30 PM. Manual submissions will not be entertained. Vendors not yet registered on EPADS v2.0 are advised to register promptly to participate. A practical tip for bidders is to carefully review the detailed terms and conditions available on the EPADS portal and ensure timely registration and submission to avoid disqualification. Maintaining compliance with bid security requirements and submission deadlines is critical for successful participation.