Repair of Hardware for Federal Board of Revenue (Inland Revenue) Karachi

The Federal Board of Revenue (Inland Revenue) Karachi invites bids for the repair of hardware under contract reference P161427 for the financial year 2026-27. This procurement involves provision of non-consultancy services related to diagnosing, fixing, or replacing damaged internal components such as processors, memory, drives, power supplies, and logic boards to restore computing devices to optimal working condition. Items being serviced include: - Server Hardware HP Proliant ML-10 V2 Server Computers with LED (Processor, Rams, Hard Drive, Mother Board, Power Supply, Button Problem) - Printers (Card Problem, Button Problem, Tray Problem) - Tonner 85/A, 83/A, 79/A and 05/A/151 A (Cartage, Blade, Drum) - Keyboards (Button Missing, Button Not Working, Cable Problem) - Mouse (Button Problem, Card Problem) - Wireless Mouse (Wireless USB Problem, Button Problem, Card Problem) - LED (No Display, Card Problem, Button Problem, Base Broken, VGA Problem, Power Cord Problem) - LCD (No Display, Card Problem, Button Problem, Base Broken, VGA Problem, Power Cord Problem) - Scanner (Button Problem, Scanning Problem, No Display Problem) - Mother Boards (Barebone) - Notebooks (Replace Hard Drive, DVD Rom, Power Supply, Rams & Button, Mother Board, USB Slots, VGA Slots) - Personal Computers Core i5 Branded (Hard Drive, DVD Rom, Power Supply, Rams & Button, Mother Board, USB Slots, Graphic Card) - Lenovo All in One Core i7 (Hard Drive, DVD Rom, Power Supply, Rams & Button, Mother Board, USB Slots, Graphic Card) - Printers HP Laser Jet or Equivalent (Button Problem, Circuit Problem, Card Problem) - Printers HP Laser Jet Pro or Equivalent Wi-Fi (Button Problem, Circuit Problem, Tray Problem) - HP Laser Jet Pro Heavy Duty (Button Problem, Circuit Problem) - Network Switch (Replace) - CCTV Camera (No Display) The scope includes troubleshooting hardware failures, replacing broken physical components, and recalibrating IT devices to restore full operational function. The contract duration is for the financial year 2026-2027 with a probation period of three months. Bidders must be registered with FBR, NADRA, and Sindh Revenue Board and provide bid security via pay order. Bids must be submitted electronically via EPADS v2.0 by **November 12, 2026 at 11:00 AM** with bid opening at 12:00 PM the same day. Manual bids will not be accepted. The contract will be awarded on Least Cost Based Selection (LCBS) basis. The successful bidder must provide maintenance and after-sale service during the warranty period. The delivery and service location is the Regional Tax Office-I, Karachi. Bidders are advised to carefully review the detailed specifications and terms in the bidding documents available on EPADS portal. Submission of samples at bid opening is mandatory. Earnest money of 5% of total budget must be submitted as pay order in favor of Chief Commissioner Inland Revenue, Regional Tax Office-I, Karachi. The department reserves the right to reject any bid without assigning reason. Bidders should ensure compliance with all eligibility criteria and submit all required documents to avoid disqualification. A practical tip for bidders: Register early on EPADS v2.0 and ensure your bid security pay order is submitted physically before the deadline to avoid disqualification. Also, provide clear technical advice and samples as required to strengthen your bid.