SLA for Office Equipments

Pakistan Revenue Automation Pvt Limited in Islamabad Capital Territory invites bids for the procurement of non-consultancy services specifically for the SLA for Office Equipments under reference P124738 for the financial year 2026-27. The procurement will be conducted through the EPADS v2.0 e-bidding system, ensuring transparency and ease of access for eligible bidders registered on the platform. Items being procured: - Service Level Agreement (SLA) for Office Equipments The procurement follows the Single Stage-One Envelope procedure with Least Cost Based Selection (LCBS) technique in line with the Public Procurement Rules, 2004. Bidders must submit bids accompanied by a Bid Security in the form of a Pay Order or Bid Securing Declaration as described in the bidding documents. Detailed terms, conditions, and specifications are available on the e-Pak Acquisition and Disposal System (EPADS) portal. Bids must be submitted electronically through EPADS v2.0 by Thursday, October 15, 2026, 03:00 PM. The technical and financial bids will be opened on the same day at 03:30 PM. Manual submissions will not be entertained. Vendors not registered on EPADS v2.0 may register via the provided vendor portal link. Grievance Redressal Committee notifications and other relevant information are accessible on the procuring agency's website and PPRA's website. Interested bidders should ensure timely registration on EPADS and prepare their bids in strict accordance with the instructions to avoid disqualification. The use of the electronic bidding system streamlines the process and reduces delays. Bidders are advised to review the bid security requirements carefully and ensure compliance to avoid rejection.