Warranty, Support and License Renewal for Cisco Catalyst 9300 Switches by National Database and Registration Authority (NADRA)

The National Database and Registration Authority (NADRA) Islamabad invites bids for the procurement of Warranty, Support and License renewal services for Cisco Catalyst 9300 Switches under tender reference NADRA-HQ-RFB-104/2026. This procurement is planned for the financial year 2026-27 and aims to ensure continued technical support and licensing for 20 Cisco Catalyst 9300 Switches. Items being procured: - 03 Years Warranty, Support and License renewal for Cisco Catalyst 9300 Switches (Quantity: 20 units) The scope includes provision of warranty, support, and mandatory licenses directly from the principal for a period of three years. The services cover 24x7 technical support, software upgrades, patching, and hardware warranty. Bidders must ensure compliance with all technical specifications and maintain support offices in Islamabad, Lahore, and Karachi. The delivery location is the State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2, Islamabad Capital Territory, with a delivery period of 8 weeks. Eligibility criteria require bidders to be legally registered companies in Pakistan with at least 10 years of continuous registration, relevant experience in network and security solutions, and valid registrations with FBR including NTN, GST, and ATL listing. Bid security in the form of Pay Order, Banker's Cheque, Call at Deposit, Bank Guarantee, or Demand Draft is mandatory. Bids must be submitted electronically through the e-Pak Acquisition and Disposal System (EPADS) v2.0 by Monday, September 21, 2026, at 11:00 AM. Manual submissions will not be entertained. The technical and financial bids will be opened on the same day at 11:30 AM. The procurement will follow the Least Cost Based Selection (LCBS) technique under the Single Stage Two Envelope procedure. Bidders are advised to carefully review the bidding documents available on EPADS and ensure timely submission of all required documents including bid security and compliance sheets. One practical tip is to register early on EPADS and review the tutorial available on YouTube to avoid last-minute technical issues during bid submission. This procurement offers a valuable opportunity for qualified suppliers to provide critical support services to NADRA's network infrastructure in Islamabad, ensuring uninterrupted operation and security of vital government data systems.