Renewal of Sangfor HCI OEM 24x7 Technical Support Services for 1 Year NUST H-12 Campus Islamabad

The National University of Sciences and Technology (NUST) Islamabad invites sealed bids from reliable OEM/authorized suppliers for the renewal of Sangfor HCI OEM 24x7 technical support services for the next 1 year at NUST H-12 Campus, Islamabad. This procurement is specifically for technical support services to ensure continuous and uninterrupted operation of the Sangfor HCI system. Items being procured: - Renewal of Sangfor HCI OEM 24x7 Technical Support Services for 1 Year The scope of work includes providing OEM authorized technical support around the clock, ensuring system uptime, troubleshooting, and maintenance support for the Sangfor HCI infrastructure at the NUST H-12 Campus. Bidders must be registered with PPRA for e-procurement on the e-Pak Acquisition and Disposal system (E-PADS). Eligibility criteria include being a reliable OEM or authorized supplier with valid registration on E-PADS. Bidders should have relevant experience in providing similar technical support services and must comply with all terms and conditions outlined in the bidding documents. The tender processing fee is Rs. 5,000/- non-refundable, payable via Pay Order/Bank Draft in favor of 'SGI Account, NUST H-12, Islamabad'. The bid submission deadline is on 19 August 2026 at 1100 hrs, with bid opening at 1130 hrs. All bids must be submitted electronically through the EPADS portal as per the schedule. For further information, bidders may contact the P&LP Directorate, Near NT Park, NUST H-12 Campus, Islamabad at phone number 051-90851637 or email ddproc@nust.edu.pk. A practical tip for bidders: Ensure your bid includes the original tender processing fee payment instrument at the time of bid opening to avoid disqualification. Also, carefully review the detailed terms on the E-PADS website to align your technical and financial proposals accordingly.