Renewal of SLA Support Services Contract for IT Hardware Equipment at FBR Data Center Islamabad and Karachi

The Pakistan Remote Sensing Satellite Authority (PRAL) invites qualified bidders to participate in the renewal of the SLA support services contract for IT hardware equipment located at the Federal Board of Revenue (FBR) Data Centers in Islamabad and Karachi. This contract covers comprehensive support and maintenance services for critical IT hardware infrastructure ensuring operational continuity and performance. Items being procured: - SLA Support Services Contract renewal for IT Hardware Equipment at FBR Data Center Islamabad - SLA Support Services Contract renewal for IT Hardware Equipment at FBR Data Center Karachi The scope includes timely technical support, hardware troubleshooting, preventive maintenance, and prompt resolution of issues related to the IT hardware assets at both data centers. Bidders must have relevant experience in IT hardware support services and demonstrate capability to manage support across multiple locations. Eligibility criteria include valid FBR registration, ATL listing, and proven track record in similar government contracts. Earnest Money Deposit and other bid security requirements will be as per the original tender terms. The bid submission deadline on the EPADS 2.0 portal has been extended to **October 2, 2026, at 3:00 PM**. Bids will be opened on the same day at 3:30 PM. All other terms and conditions remain unchanged as per the original E-Tender Notice No. P-49/2026. Bidders are advised to carefully review the original tender documents and ensure timely submission through the EPADS portal. Coordination with PRAL's procurement cell in Islamabad is recommended for any clarifications. This corrigendum ensures bidders have adequate time to prepare and submit their proposals for this important IT services contract renewal at FBR Data Centers in Islamabad and Karachi.