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Procurement of SAP Value Added Reseller for ERP Support and Maintenance at Pakistan Railways

Expired Tender
⏰ Closing Date:
2026-02-09

Tender Document

Tender Description

Pakistan Railways in Lahore invites qualified SAP Value Added Resellers to provide comprehensive support and maintenance services for its SAP ERP system. This tender focuses on IT software and licenses, aiming to enhance operational efficiency and digital transformation within the department. The scope includes post-implementation support for multiple SAP modules such as Financials, Human Capital Management, Sales & Distribution, Material Management, and others. The selected reseller will ensure system stability, provide technical and functional troubleshooting, manage system upgrades, and support integration with other software including the Reservation System (RABTA). The work requires deploying certified SAP professionals and delivering training to Railway officials, including SAP certification for nominated officers. The contract is initially for one year, extendable based on performance and budget. Bidders must comply with Pakistan Railways' policies, be authorized SAP partners in Pakistan, and demonstrate experience managing similar projects with government entities. Compliance with tax registration, active taxpayer status, and non-blacklisting is mandatory. The tender requires submission of technical and financial bids with a minimum technical score of 70% for financial bid opening. Bid security of PKR 1,000,000 is required. Submission deadline is on **February 9, 2026 at 11:30 AM**, with technical bids opening at 12:00 PM on the same day at the Project Management Unit, Pakistan Railways Headquarters, 2nd Floor Walton Block, Lahore. Bids must be submitted in sealed envelopes to the specified address. Pro-Tip: Ensure all bid documents are signed and stamped on every page and include the required bid security instrument. Missing undertakings or incomplete documentation can lead to immediate disqualification. Also, verify the latest tax status and SAP partnership certificates to avoid rejection during technical evaluation.
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