Service Level Agreement (SLA) for End-of-Life End-of-Support Equipment & Hardware Support Services

National Logistics Corporation (NLC) Rawalpindi invites sealed bids under a single stage two envelope bidding procedure for a Service Level Agreement (SLA) covering End-of-Life and End-of-Support Equipment and Hardware Support Services. Bidders must submit two separate envelopes: one marked as Technical Proposal and the other as Financial Proposal. Items being procured: - Service Level Agreement (SLA) for End-of-Life of End-of-Support Equipment - Hardware Support Services The scope includes comprehensive support for hardware that has reached end-of-life and end-of-support status, ensuring continued operational reliability. The services will be provided at NLC Headquarters, Harding Road, Rawalpindi. Eligibility criteria require bidders to attach a Bid Security of Rs. 200,000 and a tender fee of Rs. 2,000 in favor of National Logistics Corporation HQ Main Account along with the technical offer. Bid qualification criteria and bidding documents are available for download at www.nlc.com.pk. The tender submission deadline is 13 October 2026 by 1100 hours, with bid opening scheduled the same day at 1130 hours at NLC Headquarters Rawalpindi. A practical tip for bidders: Ensure that the bid security and tender fee are properly attached with the technical proposal to avoid disqualification. Also, carefully follow the two-envelope submission procedure to comply with the tender requirements.