SLA for Maintenance of LAN Infrastructure Equipment at HQPAA for One Year

Pakistan Airports Authority (PAA) Karachi invites bids for the Service Level Agreement (SLA) for the maintenance of LAN Infrastructure Equipment at HQPAA for a period of one (01) year. This procurement is specifically for the IT Branch at HQPAA Karachi. Items being procured: - SLA for the maintenance of LAN Infrastructure Equipment at HQPAA for one (01) year The scope includes comprehensive maintenance services for LAN infrastructure equipment ensuring operational efficiency and uptime. Bidders must be registered with Income Tax and Sales Tax Departments holding valid NTN & GST and be on the Active Taxpayer List of FBR. The contract duration is until satisfactory completion and warranty period. Bidders are required to submit a fixed bid security of PKR 579,061. Bids must be submitted electronically through the PPRA EPAD V 2.0 web portal at http://vendors.epads.gov.pk before the closing date and time. The technical and financial bids should be duly filled and attached as per the bidding documents available free of cost on the portal. Manual submissions will not be entertained. The bids will be opened on the same day at the IT Branch HQPAA. For registration, training, or technical assistance with EPAD V 2.0, bidders may contact Mr. Rizwan Mehmood, Director MIS PPRA, at Room No.109, 1st Floor FBC Building Sector G-5/2 Islamabad, phone 051-111-137-237. A tutorial is available at https://www.youtube.com/watch?v=MNW6T38v7tc. All prospective bidders must inform PAA before bid opening and submit proof of Active Taxpayer List compliance and GST/NTN certificates. Bid security must be uploaded with the e-bid and the original submitted at bid opening, failing which the bid will be treated as non-responsive. This tender is published on the official PAA website www.paa.gov.pk and PPRA website www.ppra.org.pk. Bidders are warned that any financial instrument found fake or dishonored will result in blacklisting and legal action. A practical tip for bidders: Ensure timely registration and familiarization with the EPAD portal to avoid last-minute submission issues and to comply fully with the electronic bidding requirements.