SLA for Maintenance and Support of Wireless Network Equipment (Ruckus) at FIAP Faisalabad for One Year

Pakistan Airports Authority invites bids for the Service Level Agreement (SLA) covering the maintenance and support of wireless network equipment (Ruckus) at Faisalabad International Airport (FIAP) for a period of one year. The procuring entity is the Pakistan Airports Authority, and the project location is Faisalabad. Items being procured: - SLA for the maintenance and support of wireless network equipment (Ruckus) at FIAP, Faisalabad for one (01) year The technical scope includes comprehensive maintenance and support services for the installed Ruckus wireless network infrastructure at the airport. The selected service provider will be responsible for ensuring uninterrupted wireless connectivity, timely troubleshooting, preventive maintenance, and prompt resolution of any network issues that may arise during the contract period. The work will be carried out at the IT Branch of HOPAA, Faisalabad. Eligible bidders must be registered with FBR and appear on the Active Taxpayers List (ATL). A fixed bid security of PKR 95,672 must be submitted as part of the bid. Bids must be submitted electronically via the EPADS V2.0 portal at https://vendors.epads.gov.pk. The deadline for bid submission is 12 October 2026 at 1100 hours, and bids will be opened the same day at 1130 hours at the IT Branch, HOPAA. For further details, bidders are encouraged to review the tender documents and attend the bid opening session. A practical tip: Ensure your EPADS V2.0 registration is complete and your digital documents are uploaded well before the deadline to avoid last-minute technical issues. Late or incomplete submissions will not be entertained. For queries, contact the MIS section at the numbers provided below.