Procurement of 162 IP Phones for NADRA Regional Offices

NADRA Islamabad invites bids for the procurement of 162 IP Phones distributed across regional offices in Islamabad, Karachi, Peshawar, and Sargodha. This procurement falls under Electronics & Appliances and IT & Office Equipment categories, aimed at enhancing communication infrastructure within NADRA's network. The tender requires delivery of IP Phones within 4 weeks on a DDP basis. The phones must support SIP protocol, have HD voice quality, multilingual interface, and comply with international standards including TIA-920 and IEEE 1329. The technical specifications emphasize durability, acoustic clarity, and compatibility with leading IP PBX systems. A sample phone must be submitted for testing alongside the technical bid. The procurement is for a turnkey solution ensuring full installation and warranty support. Bidders must be registered with NTN and GST, active on the FBR ATL list, and provide an affidavit of non-blacklisting. OEM authorization or direct dealership is mandatory. The tender requires a bid security of PKR 220,000 in the form of cashier's or certified cheque or bank guarantee. The contract includes a 10% performance security valid through the warranty period. Submission deadline is 16th April 2026 at 11:00 AM, with electronic bids submitted via EPADS and hard copies of bid security and sample phones delivered physically to NADRA HQ, G-5/2 Islamabad. Technical bids will be opened publicly at 11:30 AM the same day. The contract will be awarded on a least cost basis after technical compliance verification. Procuring entities should ensure compliance with PEC categories and FBR requirements for FY 2025-26. Bidders are advised to carefully review the tender documents for bid security and stamp duty obligations. The submission process is strictly electronic with no manual bids accepted. Pro-Tip: Ensure the sample phone fully complies with all technical specifications and is submitted timely with the bid security to avoid disqualification. Check the EPADS portal regularly for any addenda or clarifications issued before the closing date.