Service and Maintenance of DUET Air Conditioners and HVAC Systems Annual Contract

The Dawood University of Engineering & Technology (DUET), Karachi, is procuring comprehensive service and maintenance for its air conditioning and HVAC systems on an annual contract basis. This contract covers over 175 units ranging from 1 to 2 tons, including regular servicing every two months, master servicing twice a year, lubrication of fan motors and bearings, gas refilling, filter servicing, washing of outdoor units, and electrical checks. The scope excludes replacement or repair of major components like compressors and motors, which will be charged separately for parts only, while labor is covered under the contract. Eligible bidders must have at least five years of relevant experience, valid PEC registration, and active FBR/ATL registration. The contract requires a technical team deputed on-site during and beyond office hours to ensure prompt and professional service. The contract period is one year, extendable based on performance. Bidders must submit their bids in English, quoting prices in Pak Rupees, with a fixed price contract and a bid validity of 90 days. Earnest money of Rs. 72,000 in the form of a pay order is required. The submission address is the Director ICT / Convenor Procurement Committee at DUET's main campus. The closing date for bid submission is July 2, 2024, by 23:59:59. A practical tip for bidders is to ensure all technical and financial documents, including PEC registration and tax returns, are complete and properly attested to avoid disqualification. Also, prepare for the mandatory performance security of 10% of the contract price within seven days of award notification. Timely and quality service is critical, as liquidated damages apply for service failures and delays. Bidders should carefully review the detailed spare parts rate list and service level agreements to price their bids competitively and realistically.