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SLA - Servers and Associated Equipment Framework Contract for Sindh Integrated Emergency and Health Services

Active Tender
Closing Date:
2026-10-26

Tender Overview

Category
IT & Computer Equipment / IT Services & Support
Sector
Goods
Tender Type
Goods
Procurement Method
Single Stage Two Envelope
Submission Method
Bids must be submitted electronically through the EPADS portal before the deadline.
Estimated Cost
Rs. 2,240,711
Source Name
SINDH PPRA

Location & Dates

City
Karachi
Province
Sindh
Country
Pakistan
Publish Date
2026-10-06
Closing Date
2026-10-26
Created At
2026-10-06 11:11:38

Contact & Websites

Contact Phone
+92 21 111-111-823 Ext 2005 & 2510
Contact Email
procurement@siehs.org
Website
https://portalsindh.eprocure.gov.pk/#/
Original Source
https://portalsindh.eprocure.gov.pk/#/

Tender Document

Tender Description

Sindh Integrated Emergency and Health Services (SIEHS) invites bids electronically through the EPADS portal for the procurement of SLA - Servers and Associated Equipment under a framework contract valid for one year. This procurement is based in Karachi, Sindh, and aims to ensure the smooth and full-fledged functioning of hardware including HP/Dell servers, storage devices, and backup systems with 24x7x365 support. Items being procured: - Host 5 ProLiant DL385p G8 Server - Host-4 ProLiant DL385p G8 Server - Tape Drive LTO-5 Ultrium 3000 - Backup Server ProLiant DL160 G8 - Veeam Server ProLiant DL 385p G8 - EMC Storage VNX 5200 - HP MSA Storage MSA P2000 G3 - SAN Switch with MDS 9148S 16G 48 - SFP FC - Dell PowerEdge R430 - HP ProLiant DL-380 G10 Servers (Host-1, Host-2, Host-3) - Backup Server Dell PowerEdge 430 - PowerEdge T30 Wireless Recording - Dell Power Edge 430 (HYD) - Asustor AS4004T NAS (2TBX3) The scope includes on-site or on-call support with same-day response and resolution for hardware and firmware issues, tape backup failures, and firmware updates. Vendors must provide evidence reports of any hardware failures and supply equivalent parts if originals are unavailable within 24 hours. The contract requires compliance with technical specifications, FBR/ATL registration, and submission of bid security and performance security as per SPPRA rules. Bidders must submit bids through the EPADS portal by **26th October 2026 at 11:30 AM**. A non-refundable tender fee of PKR 3,000 and a refundable bid security of PKR 44,815 are required. The contract will be awarded on an item-wise basis to the lowest evaluated responsive bidders. Bidders should ensure all documents are complete and bids are submitted timely to avoid rejection. A practical tip for bidders: Monitor the EPADS portal regularly for any amendments or clarifications to the bidding documents to ensure compliance and avoid disqualification. Also, ensure the bid security and tender fee are properly submitted and documented to prevent bid rejection. Contact details for submission and inquiries are Sindh Integrated Emergency and Health Services, 43-15/K, Block 6, PECHS, Karachi. Phone: +92 21 111-111-823 Ext 2005 & 2510, Email: procurement@siehs.org. The tender documents are available at https://portalsindh.eprocure.gov.pk/#/ and https://www.siehs.org/tender-documents/.
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