Warranty Support and License for Cisco, H3C and Fortinet

The National Database and Registration Authority (NADRA) Islamabad is procuring Warranty, Support, and License services for Cisco 9300 switches, H3C S5560S switches, and Fortinet Forti Analyzer. This procurement is specific to Islamabad and involves the provision of three-year warranty, support, and license renewals for 20 Cisco 9300 Catalyst switches, 2 H3C S5560S-28S-EI switches, and 1 Forti Analyzer. The scope includes software upgrades, patching, and direct support from the principal manufacturers, ensuring continuous operation and compliance with technical specifications. Eligible bidders must be OEM authorized partners or distributors for each product and provide valid manufacturer authorization letters. They must also be registered with FBR, active on the ATL list, and not blacklisted. The technical bid requires detailed compliance sheets, company portfolio, bill of materials, escalation matrix, and proof of relevant project experience in Pakistan. Delivery is expected within 8 weeks to NADRA's G-9 store department. Bidders must submit bids electronically via EPADS by 4th May 2026 at 11:00 am. A pre-bid meeting is scheduled for 22nd April 2026 at NADRA HQ Islamabad. Bid security amounts vary by lot, and performance security of 10% of contract value for three years is required. Payment will be made after delivery, user acceptance, and warranty visibility on OEM portals. A practical tip for bidders is to ensure all technical compliance sheets are fully completed and signed, as partial or non-compliance will lead to disqualification. Also, timely submission of the original bid security is critical to avoid bid rejection. This tender offers a significant opportunity for authorized partners to support NADRA's critical IT infrastructure with guaranteed OEM-backed services.