Provision of Managed Services and Licensing for WSO2 API Integration Platform

This tender invites qualified vendors in Islamabad to provide managed services and licensing for the WSO2 API Integration Platform under Pakistan Revenue Automation (Private) Limited. The focus is on IT software and licenses to support a mission-critical digital ecosystem. The scope covers end-to-end managed services including licensing procurement, platform operations, security management, upgrades, and lifecycle governance. The platform environments include Production, UAT, and Development, requiring strict configuration parity and high availability. The vendor will handle incident management, backup, reporting, and knowledge transfer to ensure operational stability and compliance with WSO2 policies. Bidders should ensure they meet PEC category requirements and maintain active FBR/ATL status for the 2025-26 financial year. The tender demands a minimum technical score of 50% in each evaluation category and requires submission of a bid security of PKR 1,050,000. The contract duration is one year with a possible extension based on performance. Submission deadline is set for 11:00 AM on 23rd February 2026, with technical bids opening at 11:30 AM the same day at the PRAL office, Galaxy Business Center, Islamabad. Bidders must submit proposals online via EPADS and deliver the bid security hardcopy to the specified address before the deadline. Pro-Tip: Carefully review the bid security submission requirements and ensure the original affidavit and pay order/demand draft are delivered on time to avoid disqualification. Also, attend the mandatory pre-bid meeting on 16th February 2026 to clarify scope details and avoid costly misunderstandings.