Repair and Maintenance of Computer Hardware and Software for Karachi Metropolitan Corporation

This tender invites bids for the repair and maintenance of computer hardware and software at Karachi Metropolitan Corporation (KMC), Finance & Accounts Department, Contract Management Wing. The work is based in Karachi and involves servicing critical IT infrastructure including CISCO switches and Cambium Networks wireless access points. The scope covers both hardware repairs and software maintenance to ensure uninterrupted IT operations at KMC's head office. The contract requires experienced firms with at least three years of relevant work in semi-government or government institutions. Bidders must be registered with tax authorities and comply with all eligibility criteria including valid NTN, sales tax registration, and an active ATL status for the last three years. The contract duration is one month with a 90-day bid validity extendable by another 90 days. The work demands adherence to KMC's technical specifications and standards, with penalties applicable for substandard execution or delays. Bidders should ensure they meet the Pakistan Engineering Council (PEC) registration requirements where applicable and maintain compliance with the Federal Board of Revenue (FBR) and Active Taxpayers List (ATL) for the fiscal year 2025-26. The tender emphasizes the importance of submitting a valid bid security and bidding document fee, with all documents properly signed and stamped by authorized representatives. The submission deadline is set for 3:00 p.m. on 31st March 2026, with bid opening at 3:30 p.m. on the same day at the office of the Director (Contract Management Wing), Finance & Accounts Department, KMC Head Office, M.A. Jinnah Road, Karachi. Bidders must submit their bids online via the Sindh EPADS portal and also provide original bidding document fees and bid security instruments physically by the deadline. Pro-Tip: Make sure to submit both the online bid and the original pay order for the bidding document fee by the deadline. Missing the physical submission of the fee often leads to disqualification despite online bid submission. Also, carefully review the eligibility criteria and ensure all documents are complete and properly signed to avoid rejection during the evaluation process.