Repair and Maintenance of IT Based Services for Financial Year 2026/27 at Rawalpindi

The General Headquarters Signals Directorate Rawalpindi is inviting sealed bids for the repair and maintenance of Information Technology (IT) based services for the financial year 2026/27. This tender is specifically for Rawalpindi and is open to original manufacturers, authorized distributors, and contractors who are registered with Income Tax and Sales Tax Departments. Additionally, firms must be security cleared and registered with reputable government departments and institutions such as MoD, MoDP, and MoIT. Items being procured: - Repair/maintenance of Guy Supported Towers - Repair/maintenance of FTTH solution - Repair/Maintenance of IDU/ODU and rectifiers of NERA Microwave Radio (or equivalent) - Repair/Maintenance of Hipath exchanges (or equivalent) at Rawalpindi and Islamabad - Repair/maintenance of OTDR, Splicing Machine, Panasonic Exchanges and Operator Consoles - Repair/maintenance of SATCOMS equipment - Repair/maintenance of VPN Concentrator & SDES, IP Encryptors - Repair/maintenance of UPS - Modification of Microwave Towers (all Types) The scope covers comprehensive repair and maintenance services for various IT and telecommunication equipment and infrastructure at Rawalpindi and Islamabad. The work involves technical expertise in handling microwave radios, exchanges, VPN concentrators, and other specialized communication equipment. Bidders must ensure compliance with all technical specifications and security requirements. Eligibility criteria include valid registration with FBR for Income and Sales Tax, security clearance, and experience with government departments. Firms must be authorized distributors or original manufacturers to qualify. The tender documents can be obtained from the General Headquarters Signals Battalion (Quarter Master Branch) on Adayala Road Rawalpindi upon payment of a non-refundable tender fee of Rs 2,500 via bank draft. The submission deadline is **31 July 2026** at 10:30 hours, with technical bids opening at 11:00 hours the same day. Financial bids will be opened after technical evaluation in the presence of bidders’ representatives. The procuring agency reserves the right to reject any or all bids without assigning reasons. A practical tip for bidders: Ensure your technical proposal is comprehensive and includes all required security clearances and registrations upfront. Late or incomplete submissions may lead to disqualification. Early collection of tender documents and site visits, if possible, will enhance bid quality and compliance.